Town halls and local authorities

Residents who feel heard, services that can breathe.

Reports straight from a phone, answers to everyday questions at any hour and data hosted on site. Built for towns of every size.

Town halls and local authorities

What weighs on your teams

Scattered reports

Calls, emails, notes at the front desk: it's hard to track what has been dealt with.

Always the same questions

Opening hours, civil records, waste, registrations: the front desk answers them all day.

The data question

Residents' information must stay protected and under your control.

What we do

What we set up

Town app

Residents report a problem with a photo and follow its progress. Your staff receive the tasks on their phones.

AppReports

Assistant for residents

It answers everyday questions from your official information, at any hour.

AI agentFront desk

Hosting on your premises

Data stays with you by default, with maintenance handled by us.

Local hostingGDPR

Accessible website

A clear, readable website built to accessibility standards.

WebsiteAccessibility
A typical day

A typical day

  1. A resident reports a broken street light

    Photo, GPS position, send: thirty seconds from their phone.

  2. The report is assigned

    The technician gets it in their app, with the photo and the address.

  3. A question about bulky waste

    The assistant answers with the town's collection days, without going through the front desk.

  4. The problem is fixed

    The technician closes it from the field. The resident is notified.

Your data

Where does your data live?

Every project starts with this question. We lay out the three options and their trade-offs, and you decide with full knowledge.

Who can access it
Only you.
Best for
Any business, especially with sensitive data.
Good to know
Our starting point: your data never leaves your building. We install and maintain it.
FAQ

Town halls and local authorities

Does it suit a small town?

Yes. We start from your real needs and the tool stays simple for staff and residents alike.

Where is residents' data stored?

On a server on your premises by default. European hosting is possible if you prefer.

Can reports be anonymous?

Yes, it's an option you decide on with us.

Contact

Let's talk about your customers.

The first 15-minute call is free. Pick your slot, we call you, and the first mockup arrives in 48 hours.